At kedaimesin, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information.
Six core principles of kedaimesin's privacy policy that ensure your personal data is always kept safe and handled with full integrity.
All data transmitted between your device and kedaimesin servers is protected by industry-standard 256-bit SSL encryption. Your financial and personal information cannot be intercepted by any third party.
Your personal data is stored in data centres protected by strict access controls. Only authorised personnel may access sensitive information, and all access is logged for audit purposes.
Kedaimesin does not sell, rent, or disclose members' personal data to third parties for marketing purposes. Your information belongs to you — we only use it to improve your experience on the platform.
You have the right to access, correct, download, or request deletion of your personal data at any time. Contact our support team and we will process your request within 14 business days.
Kedaimesin's privacy policy is drafted in accordance with applicable data protection legislation. We continually update our privacy practices to ensure full compliance with current legal requirements.
In the event of a security incident involving your data, we will notify you within 72 hours. Transparency is our priority when managing any privacy risks.
This Privacy Policy ("Policy") describes how kedaimesin ("we", "Platform") collects, uses, discloses, and protects your personal information when you use our website, mobile app, or any of our services.
By registering an account or using the kedaimesin platform, you confirm that you have read, understood, and accepted the practices set out in this Privacy Policy. This Policy should be read together with our Terms and Conditions, which form the complete agreement between you and kedaimesin.
If you have any questions about how we handle your personal data, please contact our support team by email at [email protected] or via live chat, available 24/7 on the platform.
Kedaimesin collects various types of information to ensure you receive the best, most secure service in compliance with legal requirements. The categories of information we collect are as follows:
Registration & Identity Information:
Financial Information:
Technical & Usage Data:
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification, KYC, fraud prevention | 5 years after account closure |
| Financial Data | Transaction processing, financial audits | 7 years (legal requirement) |
| Technical Data | Security, platform improvements | 12 months |
| Communication Data | Customer support, complaint records | 3 years |
The information we collect is used solely for legitimate purposes directly related to the operation of the kedaimesin platform. We never use your data for unrelated purposes without your explicit consent.
If you no longer wish to receive marketing communications from us, you may withdraw your consent at any time through your account settings or by contacting our support team.
Kedaimesin does not sell or disclose members' personal information to third parties for commercial purposes. However, there are limited situations where data sharing is necessary to ensure the platform operates smoothly and meets legal requirements.
Kedaimesin continually invests in the latest security infrastructure to ensure your personal data is protected to the highest standard. Our security measures include:
In the event of a security incident involving your data, we will notify you within 72 hours of confirming the incident, along with details of the remediation steps taken.
Kedaimesin uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the core functionality of the platform.
As a kedaimesin member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request an immediate correction.
You may request deletion of your personal data, subject to legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how your data is processed while your request is being investigated.
To exercise any of the above rights, please contact our support team. We will process your request within 14 business days and provide a written response.
Kedaimesin retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. Retention periods vary by data type as outlined in the Section 2 table.
Once the retention period expires or a valid deletion request is submitted, your data will be securely erased using permanent deletion methods that prevent recovery. Data stored in backup systems will be deleted within the next backup cycle, typically within 30 days.
The kedaimesin platform is intended solely for individuals aged 18 and above. We do not knowingly collect or store personal information from individuals under the age of 18.
If we find that information has been collected from a minor, the account in question will be terminated immediately and all related data will be deleted from our systems without delay. Parents or guardians who suspect that a child in their care has used the platform are encouraged to contact us right away.
Kedaimesin reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or services offered. Members will be notified of any material changes via registered email or in-platform notification at least 7 days before the changes take effect.
The last updated date will always be displayed at the top of this document. Continued use of the kedaimesin platform after any amendment takes effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach us through the following channels:
Our privacy team, fluent in Malay and Mandarin, is ready to assist you. All privacy-related enquiries will be answered within 14 business days. We take every privacy complaint seriously and will investigate each case thoroughly.